/* Aviation World Support Inbox v1 — scoped, RTL, accessible */
.awsc-admin,.awsc-dialog{--awsc-bg:var(--panel,#fff);--awsc-soft:var(--panel2,#f1f7fd);--awsc-fg:var(--text,#182d46);--awsc-muted:var(--muted,#69809d);--awsc-line:var(--line,#d9e5f2);--awsc-teal:#079fa5;--awsc-blue:#217bc1;color:var(--awsc-fg);font-family:inherit;direction:rtl}
.awsc-admin *,.awsc-dialog *{box-sizing:border-box}
.awsc-admin button,.awsc-admin input,.awsc-admin select,.awsc-admin textarea,.awsc-dialog button,.awsc-dialog input,.awsc-dialog select,.awsc-dialog textarea{font:inherit}
.awsc-admin button,.awsc-dialog button{cursor:pointer}
.awsc-admin button:focus-visible,.awsc-dialog button:focus-visible,.awsc-admin input:focus-visible,.awsc-dialog input:focus-visible,.awsc-admin textarea:focus-visible,.awsc-dialog textarea:focus-visible,.awsc-admin select:focus-visible,.awsc-dialog select:focus-visible{outline:3px solid #4ab8fa;outline-offset:2px}
.awsc-admin{width:100%;min-width:0}
.awsc-admin .awsc-hero{min-height:126px;display:flex;align-items:center;gap:18px;padding:23px 28px;margin-bottom:15px;border:1px solid #cae3f4;border-radius:21px;background:linear-gradient(102deg,rgba(199,239,251,.78),rgba(243,249,255,.94) 68%);position:relative;overflow:hidden}
.awsc-hero:before{content:"";position:absolute;left:8%;top:-85px;width:290px;height:160px;border-radius:50%;background:rgba(33,160,200,.13);transform:rotate(-20deg);pointer-events:none}
.awsc-hero-icon{width:65px;height:65px;display:grid;place-items:center;border:1px solid #a5dce8;border-radius:20px;background:linear-gradient(145deg,#fff,#d7f6f6);color:#098b9c;font-size:35px;box-shadow:0 10px 23px #66adcd23;flex:none}
.awsc-hero-copy{flex:1;min-width:0}.awsc-eyebrow{font:700 10px system-ui,sans-serif;letter-spacing:1.2px;color:#2086bd;direction:ltr;display:inline-block}.awsc-admin .awsc-hero h1{margin:4px 0 6px!important;font-size:clamp(23px,2.4vw,33px)!important;line-height:1.5!important;color:#142e49!important;font-weight:900!important}.awsc-hero p{color:#567390;font-size:12px;line-height:2;margin:0}
.awsc-hero-refresh{position:relative;z-index:1;display:inline-flex;align-items:center;gap:7px;border:1px solid #b9d7eb;border-radius:11px;background:#ffffffcc;color:#27658d;padding:10px 12px;font-size:12px;text-decoration:none;white-space:nowrap}
.awsc-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:11px;margin-bottom:15px}.awsc-stat{background:var(--awsc-bg);border:1px solid var(--awsc-line);border-radius:16px;padding:13px 15px;display:grid;grid-template-columns:45px 1fr;gap:2px 10px;align-items:center;box-shadow:0 5px 22px rgba(22,65,108,.035)}.awsc-stat-ico{grid-row:span 2;width:43px;height:43px;border-radius:13px;display:grid;place-items:center;font-size:23px}.awsc-stat-ico.total{color:#1f7cb5;background:#e6f3ff}.awsc-stat-ico.new{color:#176ec4;background:#e9f3ff}.awsc-stat-ico.review{color:#ae6f05;background:#fff4df}.awsc-stat-ico.closed{color:#248569;background:#e4f8ef}.awsc-stat>span:not(.awsc-stat-ico){font-size:11px;color:var(--awsc-muted)}.awsc-stat strong{font-size:22px;line-height:1.35;letter-spacing:-.4px}
.awsc-workspace{display:grid;grid-template-columns:minmax(245px,1.05fr) minmax(0,1.6fr) minmax(200px,.72fr);gap:12px;align-items:stretch;min-height:645px}.awsc-inbox,.awsc-conversation,.awsc-customer{background:var(--awsc-bg);border:1px solid var(--awsc-line);border-radius:19px;min-width:0;box-shadow:0 6px 22px rgba(24,67,112,.035);overflow:hidden}
.awsc-inbox{display:flex;flex-direction:column}.awsc-inbox-top{padding:16px;border-bottom:1px solid var(--awsc-line)}.awsc-section-title{display:flex;gap:9px;align-items:center;margin-bottom:13px}.awsc-section-title>i{color:#12a7b1;font-size:22px}.awsc-section-title h2{margin:0;font-size:15px}.awsc-count{margin-inline-start:auto;padding:3px 9px;background:var(--awsc-soft);border-radius:999px;font-size:12px;color:var(--awsc-muted)}.awsc-search{border-radius:11px;border:1px solid var(--awsc-line);background:var(--awsc-soft);display:flex;align-items:center;gap:9px;padding:0 10px;color:var(--awsc-muted)}.awsc-search input{width:100%;border:0!important;padding:11px 0!important;background:transparent!important;outline:0!important;color:var(--awsc-fg)!important;font-size:12px}.awsc-filters{display:flex;gap:5px;overflow:auto;padding-top:12px;scrollbar-width:thin}.awsc-filters button{border:1px solid var(--awsc-line);border-radius:9px;padding:7px 9px;white-space:nowrap;background:var(--awsc-bg);color:var(--awsc-muted);font-size:10px}.awsc-filters button.active{background:#d7f4f2;color:#087c85;border-color:#a9dfdd;font-weight:800}.awsc-ticket-list{max-height:600px;overflow:auto;scrollbar-color:#b8d2e3 transparent;flex:1}.awsc-ticket{display:flex;gap:10px;text-align:right;border:0;border-bottom:1px solid var(--awsc-line);background:transparent;width:100%;padding:14px 12px;color:var(--awsc-fg);min-width:0}.awsc-ticket:hover{background:var(--awsc-soft)}.awsc-ticket.is-selected{background:linear-gradient(105deg,#e5f5ff,#edf9f9);border-inline-start:3px solid #12a2a9}.awsc-ticket-main{min-width:0;flex:1;display:grid;gap:5px}.awsc-ticket-top{display:flex;gap:5px;align-items:center}.awsc-ticket-top strong{font-size:12px;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.awsc-ticket-top small{font-size:10px;color:var(--awsc-muted)}.awsc-ticket-meta,.awsc-ticket-preview{font-size:10px;color:var(--awsc-muted);line-height:1.8}.awsc-ticket-preview{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.awsc-avatar{width:37px;height:37px;border-radius:12px;background:#ebf4ff;color:#3784bd;display:grid;place-items:center;flex:none;font-size:20px}.awsc-empty-list,.awsc-no-results{text-align:center;padding:24px 10px;color:var(--awsc-muted);font-size:12px}.awsc-empty-list i{font-size:36px;display:block;margin-bottom:10px}
.awsc-pill{display:inline-flex;gap:6px;align-items:center;justify-content:center;width:max-content;max-width:100%;border-radius:999px;padding:5px 9px;font-size:10px;font-weight:750;border:1px solid transparent;white-space:nowrap}.awsc-pill .awsc-dot{width:6px;height:6px;border-radius:100%;background:currentColor;flex:none}.awsc-pill.new{color:#216eaf;background:#eaf4ff;border-color:#cfe5ff}.awsc-pill.review{color:#986000;background:#fff5df;border-color:#ffe5aa}.awsc-pill.answered{color:#137955;background:#e4f8ef;border-color:#b6e9d0}.awsc-pill.closed{color:#586d86;background:#edf1f6;border-color:#dbe2ec}
.awsc-conversation{display:flex;flex-direction:column;min-height:630px}.awsc-conv-head{display:flex;gap:11px;align-items:center;padding:15px 17px;border-bottom:1px solid var(--awsc-line)}.awsc-conv-icon{display:grid;place-items:center;width:43px;height:43px;border-radius:14px;color:#0999a1;background:#dff8fa;font-size:23px;flex:none}.awsc-conv-title{display:grid;gap:3px;flex:1;min-width:0}.awsc-conv-title small{font-size:10px;color:var(--awsc-muted)}.awsc-conv-title strong{font-size:14px;line-height:1.6;overflow-wrap:anywhere}.awsc-conv-title span{font-size:10px;color:var(--awsc-muted)}.awsc-thread{flex:1;min-height:230px;max-height:430px;overflow-y:auto;overscroll-behavior:contain;padding:25px 17px;background:radial-gradient(circle at 16% 12%,rgba(18,160,187,.035),transparent 35%),var(--awsc-bg);scrollbar-color:#c0d9e7 transparent}.awsc-thread-placeholder{text-align:center;margin:60px auto;color:var(--awsc-muted);font-size:12px}.awsc-thread-placeholder i{font-size:38px;display:block;margin-bottom:15px}.awsc-message{display:flex;gap:8px;align-items:flex-start;margin-bottom:17px;max-width:95%}.awsc-message.customer{margin-right:auto;flex-direction:row-reverse}.awsc-msg-avatar{border-radius:11px;width:30px;height:30px;display:grid;place-items:center;background:#e5f3ff;color:#2c7bba;flex:none;font-size:17px}.awsc-message.staff .awsc-msg-avatar{background:#dcf6ee;color:#138c79}.awsc-msg-content{min-width:0;display:grid;gap:4px}.awsc-msg-by{display:flex;align-items:center;gap:8px;font-size:10px;color:var(--awsc-muted)}.awsc-bubble{padding:12px 14px;font-size:12px;line-height:2.05;border-radius:15px 4px 15px 15px;background:#e5f8f2;color:#194d43;border:1px solid #bde7da;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:0 3px 10px #1b6f4a0a}.awsc-message.customer .awsc-bubble{background:#eaf4ff;color:#264b76;border-color:#d4e8fd;border-radius:4px 15px 15px 15px}
.awsc-compose{border-top:1px solid var(--awsc-line);padding:14px 16px}.awsc-compose-options{display:flex;flex-wrap:wrap;gap:12px;justify-content:space-between;align-items:center;margin-bottom:9px}.awsc-compose-options label{font-size:10px;display:flex;align-items:center;gap:7px;color:var(--awsc-muted)}.awsc-compose-options select{padding:7px 10px;border:1px solid var(--awsc-line);background:var(--awsc-soft);border-radius:9px;color:var(--awsc-fg);font-size:11px}.awsc-compose-options input{width:15px;height:15px;accent-color:#0d9da7}.awsc-compose-label{display:block;color:var(--awsc-muted);font-size:10px;margin-bottom:7px}.awsc-compose textarea{width:100%;resize:vertical;min-height:90px;border:1px solid var(--awsc-line);background:var(--awsc-soft);color:var(--awsc-fg);border-radius:12px;padding:11px 12px;font-size:12px;line-height:1.9}.awsc-compose-actions{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:9px}.awsc-compose-actions>span{font-size:11px;color:var(--awsc-muted)}.awsc-primary{border:0;border-radius:11px;display:inline-flex;align-items:center;justify-content:center;gap:8px;color:#fff!important;background:linear-gradient(130deg,#0a83b9,#08ac97);padding:11px 15px;font-size:12px;font-weight:800;box-shadow:0 4px 12px #0e9b981c}.awsc-primary:hover{filter:brightness(.94)}.awsc-primary:disabled{opacity:.6;cursor:wait}
.awsc-customer{text-align:center;padding:16px}.awsc-customer-head{display:flex;align-items:center;gap:7px;text-align:right;border-bottom:1px solid var(--awsc-line);padding-bottom:12px}.awsc-customer-head i{color:#10a0ab;font-size:20px}.awsc-customer-head h2{font-size:13px;margin:0}.awsc-profile-avatar{margin:24px auto 8px;width:72px;height:72px;border-radius:23px;display:grid;place-items:center;font-size:55px;color:#4c8bb6;background:#e8f4ff}.awsc-customer>strong{font-size:15px}.awsc-customer-fields{margin:20px 0;text-align:right}.awsc-customer-fields>div{border-top:1px solid var(--awsc-line);padding:12px 0;display:grid;grid-template-columns:19px 1fr;column-gap:7px;align-items:center;line-height:1.8}.awsc-customer-fields i{color:#73a6c7}.awsc-customer-fields span{font-size:10px;color:var(--awsc-muted)}.awsc-customer-fields a,.awsc-customer-fields b{grid-column:1/-1;font-size:11px;overflow-wrap:anywhere;color:var(--awsc-fg);font-weight:650;margin-top:4px}.awsc-customer-note{display:flex;gap:8px;text-align:right;padding:12px;border-radius:12px;color:#287d84;background:#e4f8f8;font-size:10px;line-height:2}.awsc-customer-note i{font-size:19px;flex:none}
.awsc-dialog{width:min(665px,calc(100% - 20px));max-width:665px;max-height:min(90dvh,850px);padding:0!important;overflow:auto;border:1px solid #bdd8e9;border-radius:22px;background:var(--awsc-bg);color:var(--awsc-fg);box-shadow:0 24px 75px #142b4c40}.awsc-dialog::backdrop{background:#162e4d90;backdrop-filter:blur(5px)}.awsc-public-head{display:flex;justify-content:space-between;align-items:center;padding:18px 20px;background:linear-gradient(120deg,#e5f7ff,#d7f5f5);border-bottom:1px solid #bfdfec}.awsc-public-brand{display:flex;align-items:center;gap:11px}.awsc-public-brand>span:last-child{display:grid;gap:4px}.awsc-public-brand strong{color:#173b56;font-size:16px}.awsc-public-brand small{color:#61819a;font-size:11px}.awsc-public-icon{width:45px;height:45px;border-radius:14px;background:#f7feff;color:#05949d;display:grid;place-items:center;font-size:25px}.awsc-close{width:35px;height:35px;background:#fff8;border:1px solid #c7deed;border-radius:10px;color:#326782;font-size:19px}.awsc-public-tabs{display:flex;gap:6px;padding:12px 16px;border-bottom:1px solid var(--awsc-line)}.awsc-public-tabs button{display:flex;align-items:center;gap:7px;border:0;border-radius:10px;padding:10px 13px;background:transparent;color:var(--awsc-muted);font-size:12px}.awsc-public-tabs button.active{background:#d9f4f2;color:#087d82;font-weight:800}.awsc-public-pane{padding:18px}.awsc-public-hint{margin:0 0 15px;font-size:12px;line-height:2;color:var(--awsc-muted)}.awsc-new-form{display:grid;gap:12px}.awsc-new-form label,.awsc-public-thread-top label,.awsc-public-reply label{font-size:11px;font-weight:700;color:var(--awsc-fg);display:grid;gap:7px}.awsc-fields-two{display:grid;grid-template-columns:1fr 1fr;gap:11px}.awsc-new-form input,.awsc-new-form textarea,.awsc-public-thread-top select,.awsc-public-reply textarea{width:100%;padding:11px 12px;border:1px solid var(--awsc-line);border-radius:11px;background:var(--awsc-soft);color:var(--awsc-fg);font-size:12px;line-height:1.85;min-width:0}.awsc-new-form textarea{resize:vertical;min-height:100px}.awsc-form-bottom{display:flex;gap:12px;justify-content:space-between;align-items:center;flex-wrap:wrap}.awsc-form-bottom>span{font-size:10px;color:var(--awsc-muted)}.awsc-public-notice{margin:0;color:#188875;font-size:11px;line-height:1.7}.awsc-honeypot{display:none!important}.awsc-public-thread-top{display:flex;align-items:end;gap:8px;justify-content:space-between;margin-bottom:13px}.awsc-public-thread-top label{flex:1}.awsc-public-thread{padding:16px;background:var(--awsc-soft);border:1px solid var(--awsc-line);border-radius:14px;min-height:140px;max-height:310px;overflow:auto;display:flex;flex-direction:column;gap:10px}.awsc-public-thread>p{color:var(--awsc-muted);font-size:12px;text-align:center;margin:30px 5px}.awsc-public-thread .awsc-message{max-width:90%;margin-bottom:2px}.awsc-public-reply{margin-top:13px}.awsc-public-reply-row{display:flex;align-items:stretch;gap:8px}.awsc-public-reply-row textarea{flex:1;resize:vertical;min-height:64px}.awsc-public-reply-row button{align-self:stretch;font-size:21px;padding:12px}
.awsc-site-tools .awsc-launch{display:flex;align-items:center;gap:6px;background:linear-gradient(125deg,#087cb3,#04ad95);color:#fff;border:none;box-shadow:0 8px 21px #0985a73b}.awsc-site-tools .awsc-launch i{font-size:19px}.awsc-site-tools .awsc-launch span{font-size:12px}
[hidden],.awsc-admin [hidden],.awsc-dialog [hidden]{display:none!important}
html[data-theme=dark] .awsc-admin .awsc-hero{background:linear-gradient(112deg,#173b55,#143047);border-color:#31516b}html[data-theme=dark] .awsc-admin .awsc-hero h1{color:#e2f7ff!important}html[data-theme=dark] .awsc-hero p{color:#afc8d9}html[data-theme=dark] .awsc-ticket.is-selected{background:#174158}html[data-theme=dark] .awsc-inbox .awsc-filters button.active{background:#145158;color:#b2f4ec}html[data-theme=dark] .awsc-message.staff .awsc-bubble{background:#173f39;color:#dcfff3;border-color:#28725e}html[data-theme=dark] .awsc-message.customer .awsc-bubble{background:#213e5d;color:#e4f4ff;border-color:#345779}html[data-theme=dark] .awsc-customer-note{background:#183e45;color:#a2e8e8}html[data-theme=dark] .awsc-public-head{background:linear-gradient(112deg,#173b55,#183b44)}html[data-theme=dark] .awsc-public-brand strong{color:#e7f8ff}html[data-theme=dark] .awsc-public-brand small{color:#b5d5df}
@media(max-width:1300px){.awsc-workspace{grid-template-columns:minmax(235px,.85fr) minmax(0,1.5fr)}.awsc-customer{display:none}}
@media(max-width:780px){.awsc-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.awsc-workspace{grid-template-columns:1fr}.awsc-inbox{max-height:410px}.awsc-ticket-list{max-height:245px}.awsc-conversation{min-height:510px}.awsc-thread{max-height:330px}.awsc-admin .awsc-hero{padding:15px;gap:10px;min-height:105px}.awsc-hero-icon{width:43px;height:43px;font-size:25px;border-radius:12px}.awsc-hero-refresh{font-size:0;padding:10px}.awsc-hero-refresh i{font-size:17px}}
@media(max-width:480px){.awsc-stat{padding:11px;grid-template-columns:34px 1fr}.awsc-stat-ico{width:34px;height:34px;font-size:18px}.awsc-stat strong{font-size:19px}.awsc-admin .awsc-hero h1{font-size:19px!important}.awsc-hero p{font-size:10px}.awsc-eyebrow{font-size:8px}.awsc-fields-two{grid-template-columns:1fr}.awsc-public-head{padding:12px}.awsc-public-pane{padding:12px}.awsc-public-tabs{padding:8px}.awsc-public-thread-top{display:block}.awsc-public-thread-top .awsc-pill{margin-top:8px}.awsc-dialog{max-height:94dvh}.awsc-ticket-preview{display:none}}
@media(prefers-reduced-motion:reduce){.awsc-admin *, .awsc-dialog *{transition:none!important;animation:none!important}}

/* AW-SUPPORT-DELETE-V1: compact action buttons, owner only; light/dark */
.awsc-admin .awsc-delete-ticket{display:inline-flex;align-items:center;gap:6px;flex:none;background:#fff5f5;color:#b43b3b;border:1px solid #f0c5c5;border-radius:9px;padding:7px 10px;font:inherit;font-size:11px;font-weight:700;cursor:pointer}
.awsc-admin .awsc-delete-ticket:hover{background:#ffe6e6}
.awsc-admin .awsc-delete-ticket:disabled{opacity:.45;cursor:wait}
.awsc-admin .awsc-msg-by .awsc-delete-message{background:transparent;color:#a83f45;border:1px solid transparent;border-radius:7px;cursor:pointer;padding:3px 6px;font:inherit;font-size:10px;margin-inline-start:auto}
.awsc-admin .awsc-msg-by .awsc-delete-message:hover,.awsc-admin .awsc-msg-by .awsc-delete-message:focus-visible{background:#ffe7e7;border-color:#f0bbbb}
.awsc-admin .awsc-delete-ticket:focus-visible,.awsc-admin .awsc-delete-message:focus-visible{outline:2px solid #d15757;outline-offset:2px}
html[data-theme=dark] .awsc-admin .awsc-delete-ticket{background:#4b272e;color:#ffcece;border-color:#87434a}
html[data-theme=dark] .awsc-admin .awsc-msg-by .awsc-delete-message{color:#ffb4b4}
@media(max-width:680px){.awsc-admin .awsc-conv-head{flex-wrap:wrap}.awsc-admin .awsc-delete-ticket{margin-inline-start:auto}}